A six‐step guide to process reengineering
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Abstract
This model integrates proven management tools such as Total Quality Management, benchmarking, customer‐satisfaction measurement, and cross‐functional team building into an innovative process reengineering program.
Citation
Furey, T.R. (1993), "A six‐step guide to process reengineering", Planning Review, Vol. 21 No. 2, pp. 20-23. https://doi.org/10.1108/eb054407
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited