Research in library and information service I take to be any systematic attempt to investigate problems and arrive at solutions. The problems can be small‐scale, e.g. the best way to file pamphlets; or large‐scale, e.g. the optimum distribution of reference libraries throughout the country. They can be specific to one institution, e.g. the best method of providing current awareness to Members of Parliament; or of general import, e.g. the economics of micro‐filming. They can be short‐term, e.g. a brief study and recommendations concerning a specific indexing job; or long‐term, e.g. a continually deepening exploration of the functions and structures of bibliographic records in all kinds of library situations. They can be very practical, e.g. redesigning the layout of a library; or very theoretical, e.g. developing a linear programming model for resource allocation.
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