MOANS BY A USER

Abstract

No two persons engaged in technology have exactly similar requirements. Whatever I may say, therefore, will be coloured by my personal experiences and the searches that I have made for information from time to time. Before I commence the serious business of analysing these experiences, I must make it clear that I do not ‘moan’ by inclination. My dictionary interprets ‘to moan’ as ‘to bewail audibly’. If, therefore, you hear me ‘bewailing’ I ask you to bear in mind that my target is the ‘system’ or the ‘establishment’. In the words of Mr Philip Unwin, ‘one attacks the ball and not the man’. Accordingly, my business is not to attack the publishers but to turn your attention to the fetters (perhaps of convention) that hamper them in the provision of—and ourselves in the search for—technical information.

Citation

HINSLEY, J.F. (1961), "MOANS BY A USER", Aslib Proceedings, Vol. 13 No. 4, pp. 90-95. https://doi.org/10.1108/eb049798