This article looks at work carried out by City University Library Information Services to develop a library staff Intranet. A simple design was adopted to ensure maximum usage, but features such as drop‐down menus and forms added extra functionality. A range of content was made available, divided into sections. The various ways of providing security and plans for future developments using more sophisticated technologies are outlined. The return on investment is still subject to debate, so work continues on developing the site and monitoring and evaluating usage.
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