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Managing legal crises: Strategic communication in the court of public opinion

Kathy Fitzpatrick (Department of Communication Studies, Virginia Polytechnic Institute and State University, Agnew Hall, Blacksburg, VA 24061, USA)

Journal of Communication Management

ISSN: 1363-254X

Article publication date: 1 April 2000

Abstract

Managing the adverse visibility associated with a high‐profile legal crisis is a challenge faced by an increasing number of public relations professionals. This paper offers guidelines for effectively managing a legal crisis outside the courtroom while the case is pending before a court of law.

Keywords

Citation

Fitzpatrick, K. (2000), "Managing legal crises: Strategic communication in the court of public opinion", Journal of Communication Management, Vol. 4 No. 4, pp. 385-394. https://doi.org/10.1108/eb023535

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited