OFFICE AUTOMATION, OCCUPATIONAL STRESS AND HEALTH: A LITERATURE ANALYSIS WITH SPECIFIC ATTENTION TO EXPERT SYSTEMS
Benjamin C. Amick III
(Congress of the United States, Office of Technology Assessment, Washington, DC 205 10 (U.S.A.) Present address: P.O. Box 5002, Madison, WI 53705, U.S.A.)
Olov Östberg
(Department of Industrial Engineering, University of Wisconsin, 1513 University Avenue, Madison, WI 53706 (U.S.A.) Present address: Testing and Research Laboratories, Swedish Telecommunications Administration, 123 86 Farsta, Sweden.)
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Abstract
This paper reviews research examining how the use of new office technologies can contribute to the risk of stress‐related health changes. Looking to the future of office work, the potential stressors associated with expert systems are discussed and the conditional nature of stress demonstrated.
Citation
Amick, B.C. and Östberg, O. (1987), "OFFICE AUTOMATION, OCCUPATIONAL STRESS AND HEALTH: A LITERATURE ANALYSIS WITH SPECIFIC ATTENTION TO EXPERT SYSTEMS", Office Technology and People, Vol. 3 No. 3, pp. 191-209. https://doi.org/10.1108/eb022648
Publisher
:MCB UP Ltd
Copyright © 1987, MCB UP Limited