Explaining Rail On‐time Delivery Performance

Abstract

This paper rates a series of factors that managers believe influence the on‐time delivery of rail transportation for shippers of grain and grocery products. These variables are empirically tested through a series of statistical techniques. On‐time performance is found to be dependent on a combination of route, situation, and patronage variables. Railroad efforts to reduce or simplify terminal operations are supported by the findings of this study. The feeling expressed by some distribution managers concerning the hopelessness of affecting on‐time performance is partially confirmed although several positive guidelines for action are offered. Finally, claims that larger carrier size yields better service are not supported by this study.

Citation

DeHayes, D.W. (1973), "Explaining Rail On‐time Delivery Performance", International Journal of Physical Distribution, Vol. 4 No. 1, pp. 40-53. https://doi.org/10.1108/eb014298