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Strategising for continuance commitment: the role of servant leadership behaviour

Sudi Nangoli (Makerere University Business School, Kampala, Uganda)
Ambrose Kemboi (Moi University School of Business and Economics, Eldoret, Kenya)
Charles Lagat (Moi University School of Business and Economics, Eldoret, Kenya)
Rehema Namono (Kyambogo University, Kampala, Uganda)
Swafiyya Nakyeyune (Busitema University, Pallisa, Uganda)
Benon Muhumuza (Makerere University Business School, Kampala, Uganda)

World Journal of Entrepreneurship, Management and Sustainable Development

ISSN: 2042-5961

Article publication date: 2 November 2020

344

Abstract

Purpose

The purpose of this study is to examine the extent to which servant leadership behaviour as a non-financial mechanism influences changes in continuance commitment. Research that investigates effects on specific forms of commitment is likely to provide more tailored information, thereby enhancing the quality of resulting decisions.

Design/methodology/approach

This study used an explanatory approach to investigate the envisaged linkage between the study variables from a social-psychological perspective.

Findings

Findings revealed that servant leadership behaviour significantly influences the variations in continuance commitment.

Research limitations/implications

The data used were sourced from organisations in the health sector. Results were more likely to be limited to organisations dealing in services like healthcare, education, hospitality and business sectors. Also, since the data used were cross sectional, the application of results could be limited by changes in business cycle effects. Nevertheless, the study provides a direction of thought and a platform for a longitudinal study by future researchers.

Practical implications

Organisations have the option of relaying upon servant leadership behaviour as a non-financial mechanism of enhancing continuance commitment. This is likely to relieve the pressure on financial resources, especially for organisations in developing economies that often operate under conditions of economic scarcity.

Originality/value

This work is the first of its kind to describe the effect of servant leadership behaviour on continuance commitment in the health sector within Uganda which is a typical developing economy facing challenges of high attrition rates.

Keywords

Acknowledgements

“In a special way, the authors acknowledge the input and constructive advice of the blind peer reviewers whose input enhanced the quality of this article”.

Citation

Nangoli, S., Kemboi, A., Lagat, C., Namono, R., Nakyeyune, S. and Muhumuza, B. (2020), "Strategising for continuance commitment: the role of servant leadership behaviour", World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 17 No. 1, pp. 51-61. https://doi.org/10.1108/WJEMSD-01-2020-0008

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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