Office space: a leadership challenge

Abstract

Synopsis

The case describes the dilemma a young leader, First Lieutenant Toomey, faces after arriving at a new organization. Toomey’s subordinate (sergeant first class Rodgers) is more experienced and accomplished and has enjoyed a degree of autonomy under Toomey’s predecessor. Rodger’s demeanor and the physical setup of the joint office space speak to a dysfunctional dynamic in an organization that values a traditional hierarchy and relatively high power distance between supervisor and subordinate. The potential for conflict exists as Toomey contemplates how to address the dysfunctional norms he has observed while maintaining a functional relationship and reputation as an effective leader in his new unit.

Research methodology

The case was created via an interview of the protagonist.

Relevant courses and levels

This case is designed for use in undergraduate and graduate level courses on leadership and management. The case is useful for teaching lessons (or electives) on power, influence, conflict management, culture and leading change.

Citation

Swain, J., Tuite, J. and Borland, J. (2018), "Office space: a leadership challenge", , Vol. 14 No. 5, pp. 593-603. https://doi.org/10.1108/TCJ-02-2018-0032