Corporate social responsibility influences employee engagement
Article publication date: 5 March 2018
The purpose of this study is to explore the influence of corporate social responsibility (CSR) on employee engagement, motivation and job satisfaction on the staff members of two multinational companies in Greece (Procter & Gamble [P&G] and Unilever).
A quantitative methodology in the form of statistical analysis of the results was derived from the responses on an employee engagement questionnaire.
Findings show that employees are proud to identify themselves with companies that have a caring image. CSR is also positively linked to employee engagement for both companies.
The small size of the sample is a limitation because it leaves no room for generalising the findings. Secondly, although some of the hypotheses were backed by the data, he findings are not strong enough, as the reported correlations are too small.
Practitioners and marketing professionals can benefit from this research by absorbing the fact that employees feel engaged, satisfied and motivated when they play a positive role in the society through their work. As a result, it would be constructive for professionals to plan CSR strategies and involve employees both in planning and execution of those strategies.
Unlike other studies, the authors tried to examine the link between CSR and employee behaviour amid Greece’s financial difficulties.
The authors thank Procter & Gamble, Greece, and Unilever, Greece, for giving consent to publish their names and the research findings.
Tsourvakas, G. and Yfantidou, I. (2018), "Corporate social responsibility influences employee engagement", Social Responsibility Journal, Vol. 14 No. 1, pp. 123-137. https://doi.org/10.1108/SRJ-09-2016-0153
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