In this chapter, we update stakeholder salience research using the new lens of stakeholder work: the purposive processes of organization aimed at being aware of, identifying, understanding, prioritizing, and engaging stakeholders. Specifically, we focus on stakeholder prioritization work — primarily as represented by the stakeholder salience model — and discuss contributions, shortcomings, and possibilities for this literature. We suggest that future research focus on stakeholder inclusivity, the complexity of prioritization work within intra-corporate markets, the integration of stakeholder prioritization with other forms of stakeholder work, and the development of managerial tools for multiobjective decision making within the strategic management context.
We express appreciation for institutional support from the Wheatley Institution and the Bagley Foundation, for research assistance from Hilary Hendricks, for our insightful and helpful reviewers and editors, David Wasieleski and Jim Weber.
Mitchell, R.K., Lee, J.H. and Agle, B.R. (2017), "Stakeholder Prioritization Work: The Role of Stakeholder Salience in Stakeholder Research", Stakeholder Management (Business and Society 360, Vol. 1), Emerald Publishing Limited, Bingley, pp. 123-157. https://doi.org/10.1108/S2514-175920170000006
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