Innovating Health Care through Multi-Stakeholder Partnership: The Welfare Italia Servizi Case
Building Networks and Partnerships
ISBN: 978-1-78190-886-0, eISBN: 978-1-78190-887-7
Publication date: 18 August 2014
Abstract
Purpose
This chapter focuses on an innovative effort in the Italian context in which a complex web of partnerships was created as the foundation of an alternative model of health care. More specifically, the start-up of a health-care organization – Welfare Italia Servizi (WIS) – is analyzed and discussed with respect to its sustainability.
Design/methodology/approach
The process of organizing a sustainable health care is analyzed through the theoretical lenses of multi-stakeholders management and partnership perspectives.
The possibility of developing dense knowledge about the WIS’s case has stemmed from our collaboration with the organization board with regard to a research process intended to monitor the organizational start-up and its sustainability challenges.
Findings
The case provides new insights into the dynamic nature of building multi-stakeholder partnership in a complex environment; the developmental life-cycle challenge of multi-stakeholder partnership, and the meaning of sustainability. The case suggests a tapestry of issues such as how sustainability may be “paradoxical,” dynamic, led by different and sometimes conflicting logics, and changeable over time like a growing tree in an intricate forest.
Originality/value
The case can stimulate learning and discussions both within the community of practitioners and the community of academics with respect to which promising conditions could help address the challenge of starting-up a sustainable organization in the health-care field.
Keywords
Citation
Gorli, M., Galuppo, L., Pezzana, P., Scaratti, G. and (Rami) Shani, A.B. (2014), "Innovating Health Care through Multi-Stakeholder Partnership: The Welfare Italia Servizi Case", Building Networks and Partnerships (Organizing for Sustainable Effectiveness, Vol. 3), Emerald Group Publishing Limited, Leeds, pp. 133-164. https://doi.org/10.1108/S2045-0605(2013)0000003009
Publisher
:Emerald Group Publishing Limited
Copyright © 2013 Emerald Group Publishing Limited