Chapter 2 Discourses in organizational culture: Bank managers and employees perceived relationships and performance

Abstract

On the basis of research from Dutch bank an empirical framework, this report describes how discourses of organizational culture imply a perceived relationship to performance. The study includes an ethno-methodology of 25 in-depth interviews with two groups includes managers and employees from the Services Business Unit of a global Dutch bank. Results from managers reveal discourses of organizational culture provide a negative perceived relationship to performance. Results from employees show discourses of organizational culture provide a positive perceived relationship to performance.

Citation

Asif, F. (2010), "Chapter 2 Discourses in organizational culture: Bank managers and employees perceived relationships and performance", Woodside, A.G. (Ed.) Organizational Culture, Business-to-Business Relationships, and Interfirm Networks (Advances in Business Marketing and Purchasing, Vol. 16), Emerald Group Publishing Limited, Leeds, pp. 11-26. https://doi.org/10.1108/S1069-0964(2010)0000016005