Originality/value – The paper provides new insights into the complex and dynamic processes of organizational change and shows how external consultants – within a specific set of circumstances – were able to manage these processes. The results are valuable to scholars studying organizational change and those looking at consultants and their role. They might also provide insights for practicing managers working or planning to work with consultants.
Kipping, M. and Westerhuis, G. (2012), "Strategy, Ideology, and Structure: The Political Processes of Introducing the M-form in two Dutch Banks", Kahl, S.J., Silverman, B.S. and Cusumano, M.A. (Ed.) History and Strategy (Advances in Strategic Management, Vol. 29), Emerald Group Publishing Limited, Bingley, pp. 187-237. https://doi.org/10.1108/S0742-3322(2012)0000029011Download as .RIS
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