Members of an organization facing change often struggle to adapt and may create new routines. Drawing on insights from a case study of bariatric robotic surgery, the authors illustrate how a new ecology of space transforms the ostensive and performative aspect of a routine during the introduction of a new technological artifact. The authors discuss two types of space: experimental and reflective. The authors show that the reflective space through debriefings enables practitioners to discuss the new patterns of interdependent actions. Practitioners explore the different aspects of the performative struggle with new artifacts and try to integrate new actions and delineate the boundaries of this change during experimental performances. The findings of this study throw light on the role of the reflective space in addition to the experimental space in routine change, and suggest that socio-material ensembles can produce opportunities for reshaping routines.
Kiwan, L. and Lazaric, N. (2019), "Learning a New Ecology of Space and Looking for New Routines: Experimenting Robotics in a Surgical Team", Feldman, M., D’Aderio, L., Dittrich, K. and Jarzabkowski, P. (Ed.) Routine Dynamics in Action: Replication and Transformation (Research in the Sociology of Organizations, Vol. 61), Emerald Publishing Limited, pp. 173-189. https://doi.org/10.1108/S0733-558X20190000061009Download as .RIS
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