AI risks being misunderstood in the workplace

Subject

AI in the workplace.

Significance

Positive use cases for artificial intelligence (AI) systems are rising, but misuse means the number of negative examples is also rising, drawing attention to how to regulate it.

Impacts

• Effective use of AI within appropriate contexts will improve business performance in many sectors.
• Current law is not suitable for some emerging forms of AI, but to gain competitiveness, some regions may prioritise efficiency over safety.
• Misuse of AI will become a major source of negative outcomes at work, likely outweighing the positive outcomes.
• Future uses of AI will become increasingly hard to manage or regulate.
• Firms expanding their 'ethical' activities and then arguing that more regulation would limit them will raise fears of ‘ethical washing’.