Who corrects misinformation online? Self-perceived media literacy and the moderating role of reflective judgment

Abstract

Purpose

Purpose: The main purpose of the study is to understand the factors that facilitate correction behavior among individuals. In this study the authors examine the impact of self-perceived media literacy (SPML) and reflection on participants’ correction behavior.

Design/methodology/approach

Methods: Data for the study were collected from Amazon's MTurk using an online survey. Data were collected after a certificate of exemption was received by the Institutional Review Board in a research university in the United States (US) Qualtrics software was used to collect data. The total number of participants was 797.

Findings

Findings: The findings show that although both SPML and reflection are positively associated with rumor refutation, higher SPML alone is not enough. Reflective judgment is critical for individuals to take part in this behavior online, such that individuals with higher reflective judgment indicated that they refute rumors online, irrespective of their SPML score.

Originality/value

Originality: The authors tested the relationship of multiple variables with participants correction behavior. Although research shows the importance of social correction, there is not much knowledge about what facilitates actual misinformation correction.

Citation

Borah, P. and Lorenzano, K.J. (2024), "Who corrects misinformation online? Self-perceived media literacy and the moderating role of reflective judgment", Online Information Review, Vol. 48 No. 4, pp. 661-675. https://doi.org/10.1108/OIR-12-2022-0656