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Digital literacy skills possessed by students of UNN, implications for effective learning and performance: A study of the MTN Universities Connect Library

Scholastica C. Ukwoma (University of Nigeria, Nsukka, Nigeria)
Nkiruka E. Iwundu (University of Nigeria, Nsukka, Nigeria)
Ifeanyichukwu Emmanuel Iwundu (Institute of African Studies, University of Nigeria, Nsukka, Nigeria)

New Library World

ISSN: 0307-4803

Article publication date: 14 November 2016




The purpose of this study is to identify the digital literacy skills possessed by the students of University of Nigeria, Nsukka (UNN), and the extent to which they use these digital literacy skills in their academic works.


Descriptive survey was adopted for the study, and the population consists of registered students that use the mobile telephone network (MTN) digital library, out of which 10 per cent of the population (281) was sampled for the study. A structured questionnaire was the instrument for data collection. The questionnaire was randomly administered on the respondents who come to use the MTN digital library with particular attention to the different levels of the students. The questionnaire distribution lasted for a week; 281 copies of questionnaire were distributed, out which 184 (65 per cent) responded.


The study showed that some of the students possess digital literacy skills; they use these digital literacy skills daily. Majority of the respondents indicated that digital literacy has affected their academic performance to a high extent. The major challenges of acquiring digital literacy skills include electricity failure, low internet bandwidth, ICT facilities, lack of development of digital literacy programme and standard.

Practical implications

Implication of this study is that the establishment by MTN has enhanced the development of digital literacy in UNN as many students utilize these facilities.


Librarians and library staff should be adequately equipped with digital literacy skills and competencies to empower them to train and educate users, as information and communication technology (ICT) is a major tool for teaching, learning and research. To achieve this goal, there is a need to engage in public private partnership collaboration to sponsor the provision of these ICT facilities in our institutions of higher learning to enhance literacy learning for national development.



The authors acknowledge the contribution of the following for making this paper a reality: staff of MTN digital library for providing information that helped to validate the responses of the respondents and the respondents who found time to fill the questionnaire.


Ukwoma, S.C., Iwundu, N.E. and Iwundu, I.E. (2016), "Digital literacy skills possessed by students of UNN, implications for effective learning and performance: A study of the MTN Universities Connect Library", New Library World, Vol. 117 No. 11/12, pp. 702-720.



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