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A holistic view of academic library supply chain model

A.K. Mahbubul Hye (Department of Logistics and Supply Chains, School of Mangement, Shinawatra University, Pathum Thani, Thailand)
Nurakmal Ahmad Mustaffa (Department of Decision Science, School of Quantative Science, Universiti Utara Malaysia, Sintok, Malaysia)
Md. Mamun Habib (School of Business and Entrepreneurship, Independent University, Dhaka, Bangladesh)

Library Management

ISSN: 0143-5124

Article publication date: 7 December 2022

31

Abstract

Purpose

The supply chain (SC) model is commonly utilized in manufacturing and has also been adapted to a variety of service industries with similar goals. However, in a few service industries, most notably academic libraries, the SC model is rarely implemented, despite the fact that SC management best practises have been shown to boost stakeholder satisfaction, revenue and decrease total expenses. This research aims to discuss the development of the entities of an academic library SC model and present the verifying/validation process of the model.

Design/methodology/approach

In this research, both qualitative and quantitative approaches have been used. System thinking method used to develop the conceptual SC model of the academic library and fuzzy Delphi method (FDM) used to validate the developed model.

Findings

This research explores the functions and components that need to develop and validate the academic library SC model.

Originality/value

The outcome of this research is to construct a valid SC model of an academic library which could be a strategical tool for ensuring a quality service for the library users and the stakeholders because this model shows a holistic view of all entities of the academic library SC.

Keywords

Citation

Hye, A.K.M., Mustaffa, N.A. and Habib, M.M. (2022), "A holistic view of academic library supply chain model", Library Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/LM-01-2022-0003

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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