Implementation and evaluation of mobile e-books in a cloud bookcase using the information system success model
Abstract
Purpose
To continue to develop and improve cloud e-bookcases, the purpose of this paper is to implement a cloud e-bookcase and modifies the information systems (ISs) success model to make it capable of assessing this system. It also provides suggestions for future systems development.
Design/methodology/approach
This study implements a cloud bookcase and uses the IS success model to evaluate user intention and satisfaction with the system. It also develops a success model for the cloud bookcase.
Findings
The results of study indicate that user satisfaction and intention with regard to using the system are positively related to net benefits. In other words, increasing user satisfaction and intention with regard to using the system will have a positive effect on the benefits users receive from doing so.
Practical implications
Users think the functions and services of the cloud bookcase can indeed help them search for and organize information about electronic books. However, they are not satisfied with the information quality. Therefore, further work is needed to identify any important factors that this study did not investigate. This study suggests that the quality of a system’s functions and guide service have to be upgraded in order to increase user satisfaction with and intention to use the system.
Originality/value
This study implements a cloud bookcase and uses the IS success model for verification. An overall explanatory power of 77.9 percent is achieved with this approach. User satisfaction with and intention to use the system are independent from each other, and the results caused by various factors can be separately identified. The findings of this study have considerable practical value.
Keywords
Acknowledgements
This work is supported by Ministry of Science and Technology, Taiwan under grant: MOST 104-2911-I-003-301, MOST 103-2511-S-006-007-MY3, and MOST 103-2511-S-006-002-MY3.
Citation
Chiu, P.-S., Chao, I.-C., Kao, C.-C., Pu, Y.-H. and Huang, Y.-M. (2016), "Implementation and evaluation of mobile e-books in a cloud bookcase using the information system success model", Library Hi Tech, Vol. 34 No. 2, pp. 207-223. https://doi.org/10.1108/LHT-12-2015-0113
Publisher
:Emerald Group Publishing Limited
Copyright © 2016, Emerald Group Publishing Limited