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Perceptions on adopting artificial intelligence and related technologies in libraries: public and academic librarians in North America

JungWon Yoon (Department of Library and Information Science, Jeonbuk National University, Jeonju-si, Republic of Korea)
James E. Andrews (School of Information, University of South Florida, Tampa, Florida, USA)
Heather L. Ward (School of Information, University of South Florida, Tampa, Florida, USA)

Library Hi Tech

ISSN: 0737-8831

Article publication date: 30 November 2021

Issue publication date: 8 December 2022

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Abstract

Purpose

This study aims to understand how artificial Intelligence (AI) and related technologies are currently being utilized in public and academic libraries and how librarians perceive the adoption of new technologies in their relative libraries.

Design/methodology/approach

Using an online survey questionnaire, the authors collected survey responses from both public and academic librarians that were subscribed to information science-centered listservs in North America. The quantitative survey responses (N = 242) were measured through use of multiple chi-square tests and crosstab analyses.

Findings

The current use and awareness of AI and related technologies were more reported from academic librarians; however, public librarians' reported perceptions on such technologies were generally more positive. In all, 67% of them responded that AI and related technologies will transform the library's functions, and 68% of librarians reported that they are interested in training. This study discussed the significance of training for preparing librarians for AI and related technologies and the further examination on the role of librarians in the new era.

Originality/value

This study examined public and academic librarians' perceptions toward the adoption of six emerging technologies which often appear in the LIS literature as well as addressed as the Fourth Industrial Revolution technologies.

Keywords

Acknowledgements

This research was supported by an Association for Library and Information Science Education (ALISE), 2020 Research Grant Award.

Citation

Yoon, J., Andrews, J.E. and Ward, H.L. (2022), "Perceptions on adopting artificial intelligence and related technologies in libraries: public and academic librarians in North America", Library Hi Tech, Vol. 40 No. 6, pp. 1893-1915. https://doi.org/10.1108/LHT-07-2021-0229

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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