Why low-income people have difficulty accessing to obtain public cultural services? Evidence from an empirical study on representative small and medium-sized cities

Abstract

Purpose

This article aims to provide reference for government departments and public cultural institutions in strengthening the provision of public cultural services for low-income groups, improving services methods and fostering their cultural awareness and cultural rights.

Design/methodology/approach

Evidence from an empirical study on representative small and medium-sized cities.

Findings

This paper defines the specific aspects of the difficulties faced by urban low-income people in obtaining public cultural services, and it is no longer limited to analyze the causes behind these difficulties from a specific perspective.

Originality/value

The difficulties faced by urban low-income people in obtaining public cultural services are mainly reflected in the following four aspects: external condition pressure, individual condition limitations, service supply difference and feedback mechanism failure.

Citation

Wanyan, D. and Wang, Z. (2022), "Why low-income people have difficulty accessing to obtain public cultural services? Evidence from an empirical study on representative small and medium-sized cities", Library Hi Tech, Vol. 40 No. 5, pp. 1244-1266. https://doi.org/10.1108/LHT-02-2021-0055