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A cyber-systemic learning action approach towards selected students’ competencies development

Tjaša Štrukelj (Faculty of Economics and Business, University of Maribor, Maribor, Slovenia)
Dejana Zlatanović (Faculty of Economics, University of Kragujevac, Kragujevac, Serbia)
Jelena Nikolić (Faculty of Economics, University of Kragujevac, Kragujevac, Serbia)
Simona Sternad Zabukovšek (Faculty of Economics and Business, University of Maribor, Maribor, Slovenia)


ISSN: 0368-492X

Article publication date: 2 May 2019

Issue publication date: 19 September 2019




The purpose of this paper is to prove that it is possible and necessary that higher education institutions develop appropriate competencies of students during the learning process as required by the practice if teachers use the systemic approach and cybernetics knowledge. The authors especially research the importance of competence entrepreneurship and how to stimulate entrepreneurship by developing competencies of creativity, teamwork and communication.


Based on systems theory, transversal competencies entrepreneurship, creativity, teamwork and communication, as well as their interdependence, were requisitely holistic selected. In the selection of diverse contemporary learning methods, the authors started from an action research approach that implies learning by doing, i.e. participation of students. With the use of statistical methods, the authors showed that a cyber-systemic requisite holistic learning action approach based on interdependence of teacher and students learning process results in innovation of researched transversal competencies.


Based on two quantitative and qualitative researches of 96 students’ competencies, the authors found out that when using contemporary learning methods, the desired results can be achieved. In described learning process everyone involved gained: both the teacher and the students.

Research limitations/implications

The survey does not include verifying the usefulness of developed competencies in practice. Also, the study only covers the findings of the research study of one academic year.

Practical implications

The research is important for the practice of higher education, as it demonstrates that the teacher is with a targeted focus on the selected viewpoints able to effectively improve students’ competencies.

Social implications

If higher education’s institutions take a strategic decision to target improvement of the transversal competencies of students, they will be easier and faster to employ, and practice will get more relevant employees. The economy will be more efficient and effective.


According to the authors’ knowledge, no research measures the development of selected transversal competencies using the contemporary learning methods, based on cyber-systemic learning action approach. The authors found out that the methods used have influenced the final results, which show that all measured students’ transversal competencies have improved.



Štrukelj, T., Zlatanović, D., Nikolić, J. and Sternad Zabukovšek, S. (2019), "A cyber-systemic learning action approach towards selected students’ competencies development", Kybernetes, Vol. 48 No. 7, pp. 1516-1533.



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Copyright © 2019, Emerald Publishing Limited

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