Employees’ perceptions of organizational learning: the role of knowledge and trust
ISSN: 0368-492X
Article publication date: 27 July 2020
Issue publication date: 3 May 2021
Abstract
Purpose
This paper aims to investigate the roles of employees’ perceived knowledge sharing and trust on organizational learning.
Design/methodology/approach
The authors examined the proposed hypotheses by using survey data from 228 responses collected from an IT services company.
Findings
The authors found that a knowledge sharing culture was positively related to interpersonal trust, knowledge sharing behavior and organizational learning. Employees’ perceived trust among people had a positive effect on knowledge sharing behavior and organizational learning. Knowledge sharing behavior was also positively related to organizational learning. In addition, interpersonal trust and knowledge sharing behavior played mediating roles in linking knowledge sharing culture and organizational learning.
Originality/value
This study provides empirical support for the mediating role of interpersonal trust and knowledge sharing behavior on the link between knowledge sharing culture and organizational learning.
Keywords
Citation
Kim, E. and Park, S. (2021), "Employees’ perceptions of organizational learning: the role of knowledge and trust", Kybernetes, Vol. 50 No. 5, pp. 1521-1538. https://doi.org/10.1108/K-03-2020-0169
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited