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Social network analysis to understand the dynamics of global supply chains

Carlos A. Meisel (Facultad de Ingeniería, Universidad de Ibagué, Ibagué, Colombia)
Jose D. Meisel (Facultad de Ingeniería, Universidad de Ibagué, Ibagué, Colombia) (Social and Health Complexity Center, Bogota, Colombia)
Helga Bermeo-Andrade (Facultad de Ingeniería, Universidad de Ibagué, Ibagué, Colombia)
Laura Carranza (Facultad de Ingeniería, Universidad de Ibagué, Ibagué, Colombia)
Helmut Zsifkovits (Institute of Industrial Logistics, Montanuniversitat Leoben, Leoben, Austria)

Kybernetes

ISSN: 0368-492X

Article publication date: 6 September 2022

Issue publication date: 25 September 2023

149

Abstract

Purpose

The aim of this study is to increase the understanding of collaborative relationships and assess according to the project size, the influence of the contributory factors in shaping collaboration network structure in projects developed in global supply chains (GSC).

Design/methodology/approach

The paper used a case study methodology applied to eight global projects developed by an Austrian company leader in global market intra-logistics solutions and warehouse automation. The cases were studied by two approaches in network analysis. First, visual and descriptive analysis to describe structural aspects of the network. Second, stochastic network analysis to evaluate the influence of contributory factors in the structure of the collaboration network.

Findings

The results evidence that independently of the project size and project manager influence, project team roles (PTR) who have a reciprocal communication among other PTR tend to have a higher collaboration intensity (CI). Additionally, the results highlight the influence of the project manager in shaping the collaboration network in standard projects (STP) and small projects (SMP). According to the project size, the results show that the PTR that form complete triangles or cluster or who communicate frequently among each other tend to have a high CI, being more evident these tendencies in large-scale projects than STP and SMP.

Originality/value

This research provides a framework to identify the key actors and contributory factors in shaping collaborative relationships in GSC. The findings could be used to support the decision-making process and formulation strategies for effective collaborative relationship management in GSC.

Keywords

Acknowledgements

This paper forms part of a special section “CyberSystemic implications on the future of societies”, guest edited by Igor Perko.

Funding: The study was funded by Research Office at the Universidad de Ibagué (project 17–466-INT).

Citation

Meisel, C.A., Meisel, J.D., Bermeo-Andrade, H., Carranza, L. and Zsifkovits, H. (2023), "Social network analysis to understand the dynamics of global supply chains", Kybernetes, Vol. 52 No. 9, pp. 2992-3021. https://doi.org/10.1108/K-02-2022-0191

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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