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Integrated care in practice – the South Eastern Sydney experience

Gregory Stewart (Directorate of Primary and Integrated Health, South Eastern Sydney Local Health District, Taren Point, Australia)
Patricia Bradd (Improvement and Innovation Hub, South Eastern Sydney Local Health District, Taren Point, Australia)
Tish Bruce (Directorate of Primary and Integrated Health, South Eastern Sydney Local Health District, Taren Point, Australia)
Thomas Chapman (Integrated Care Unit, South Eastern Sydney Local Health District, Taren Point, Australia)
Brendon McDougall (Integrated Care Unit, South Eastern Sydney Local Health District, Taren Point, Australia)
Daniel Shaw (Integrated Care Unit, South Eastern Sydney Local Health District, Taren Point, Australia)
Linda Soars (Integrated Care Unit, South Eastern Sydney Local Health District, Taren Point, Australia)

Journal of Integrated Care

ISSN: 1476-9018

Article publication date: 13 February 2017

Abstract

Purpose

The purpose of this paper is to describe the recent efforts of a large publicly funded healthcare organisation in Sydney, Australia to implement integrated care (IC) “at scale and pace” in the messy, real-world context of a District Health Service.

Design/methodology/approach

The paper outlines the theoretical and practical considerations used to design and develop a localised IC Strategy informed by the “House of Care” model (NHS England, 2016).

Findings

The need for cross-agency partnership, a shared narrative, joint leadership and an IC Strategy underpinned by proven theoretical models model is described.

Originality/value

This paper highlights key factors relating to implementation and evaluation of a local IC Strategy in the real world.

Keywords

Citation

Stewart, G., Bradd, P., Bruce, T., Chapman, T., McDougall, B., Shaw, D. and Soars, L. (2017), "Integrated care in practice – the South Eastern Sydney experience", Journal of Integrated Care, Vol. 25 No. 1, pp. 49-60. https://doi.org/10.1108/JICA-07-2016-0025

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited