The contingency effects of supply chain integration on management control system design and operational performance of hospitals in Ghana
Journal of Accounting in Emerging Economies
ISSN: 2042-1168
Article publication date: 13 May 2020
Issue publication date: 15 May 2020
Abstract
Purpose
This paper extends prior contingency-based management accounting research by building and empirically testing a theoretical model of contingency effects of supply chain integration (SCI) on the dimensions of management control system (MCS) and supply chain operational performance (SCOP) of hospitals in Ghana.
Design/methodology/approach
The paper uses factorial and structural path analysis of survey responses collected from 237 hospital accountants to model these relationships.
Findings
The results show that under strong SCI, the association between the MCS dimensions and hospital operational performance namely, cost effectiveness, flexibility and quality will be strengthened. In other words, the installation of MCS is more likely to provide a broad range of performance benefits for hospitals that align the four dimensions of the MCS with the dimensions of SCI (internal and external).
Research limitations/implications
A limitation of this study would be its limited scope, as it focused only on hospitals in one developing country. Therefore, the results as indicated here may have limited generalizability to other industries and countries.
Practical implications
We theorize that using optimal amounts of the MCS, a high level of SCI is likely to reduce supply chain (SC) cost, improve speed, flexibility and quality of the SC among healthcare institutions in Ghana. Also, based on the direct impact on performance exhibited by the MCS dimensions, effective implementation of SCI decisions requires the use of optimal amounts of MCS for high performance.
Originality/value
The paper contributes to contingency-based management accounting research and provides theory-driven and empirically proven explanations for hospital managers in recognizing the importance of aligning the dimensions of SCI and MCS.
Keywords
Acknowledgements
We wish to thank reviewers for their immense contribution towards this work. We also provide our profound gratitude to the University of Ghana for providing us with the needed financial support.
Citation
Nartey, E., Aboagye-Otchere, F.K. and Yaw Simpson, S.N. (2020), "The contingency effects of supply chain integration on management control system design and operational performance of hospitals in Ghana", Journal of Accounting in Emerging Economies, Vol. 10 No. 2, pp. 207-241. https://doi.org/10.1108/JAEE-10-2018-0111
Publisher
:Emerald Publishing Limited
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