Service provision for co-creation of value: Insights from exchange- and production economy perspectives
International Journal of Physical Distribution & Logistics Management
ISSN: 0960-0035
Article publication date: 3 March 2014
Abstract
Purpose
The purpose of this paper is to consider inter-organisational issues in supply chain relationships (SCRs) with a view to advancing research on co-creation of value in the service dominant logic (SDL) field.
Design/methodology/approach
The study presents a conceptual analysis of current ideas on purchasing and SCRs with special emphasis on inter-organisational collaboration as viewed from exchange- and production economy perspectives. Important types of service buyers and sellers provide in order to co-create value in SCRs are explored.
Findings
Both exchange- and production economy perspectives offer useful insights for the study of co-creation of value in SCRs. The exchange economy perspective recognises service provision in terms of information sharing, adaptation and commitment, while the production economy perspective recognises service provision in terms of production proficiency, craftsmanship and entrepreneurship.
Research limitations/implications
SDL researchers should recognise the relevance of both exchange- and production economy perspectives in further study of co-creation of value in SCRs. Future research should consider how specific types of service provision are affected by operant resources as well as other important SDL concepts, such as trust, buyer involvement and relational orientation.
Originality/value
This paper considers specific types of service provision in SCRs for the purpose of co-creation of value.
Keywords
Acknowledgements
A previous draft has benefitted from valuable comments from Sven Haugland, Per Heum, Torger Reve. The anonymous reviewers have provided many suggestions for improving the final manuscript – thank you!
Citation
Hammervoll, T. (2014), "Service provision for co-creation of value: Insights from exchange- and production economy perspectives", International Journal of Physical Distribution & Logistics Management, Vol. 44 No. 1/2, pp. 155-168. https://doi.org/10.1108/IJPDLM-02-2013-0024
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited