Interactive performance measurement systems, self-profiling, job challenge and individual performance
International Journal of Ethics and Systems
ISSN: 2514-9369
Article publication date: 27 November 2019
Issue publication date: 28 January 2020
Abstract
Purpose
This study aims to investigate the extent to which interactive performance measurement systems (IPMS), self-profiling and job challenge can improve individual performance.
Design/methodology/approach
The authors study the service sector in companies listed on the Indonesian Stock Exchange. From 200 distributed questionnaires, they obtain 89 usable data points, which they analyse using SmartPLS.
Findings
The authors find that IPMS improves both self-profiling and job challenge. Both variables significantly boost individual performance.
Research limitations/implications
This study implies that managers can open communication channels to a subordinate to increase individual self-profiling that leads to the improvement of job challenge to generate excellent performance.
Originality/value
This study investigates the importance of self-profiling and job challenge at middle- to lower-level employees in the service sector who receive less attention in the field of management accounting.
Keywords
Citation
Dahlan, M., Yuliansyah, Y., Fadhilah, A., Muafi, M., Al Shikhy, A.I., Mohd Sanusi, Z. and Isa, Y.M. (2020), "Interactive performance measurement systems, self-profiling, job challenge and individual performance", International Journal of Ethics and Systems, Vol. 36 No. 1, pp. 87-97. https://doi.org/10.1108/IJOES-02-2019-0037
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited