Hedonic experiences at heritage attractions: the visitor’s perspective
International Journal of Culture, Tourism and Hospitality Research
ISSN: 1750-6182
Article publication date: 19 August 2021
Issue publication date: 1 July 2022
Abstract
Purpose
The purpose of this study is to explore the hedonic experience and its formation at heritage attractions.
Design/methodology/approach
A qualitative and exploratory approach was applied, using data from 21 semi-structured interviews and three in-situ focus groups.
Findings
Findings highlight that senses, imagery and emotions are stimulated by the physical landscape and by triggers of memorable experiences.
Research limitations/implications
To further explore this topic, a broader range of heritage attractions and perspectives from the diverse stakeholders involved in the management and consumption of these sites is needed.
Originality/value
Given the scarcity of research dedicated to the hedonic experience at heritage sites, this study provides a contribution by exploring the visitor’s perspective and points out relevant insights. As the hedonic feelings of pleasure, comfort and related affective responses impact the quality of memorable experiences, relevant implications for theory and practice are discussed.
Keywords
Acknowledgements
Funding: This research was funded by National Funds provided by FCT – Foundation for Science and Technology through projects UIDB/04020/2020.
Citation
Bender, A.C., Guerreiro, M., Sequeira, B.D. and Mendes, J. (2022), "Hedonic experiences at heritage attractions: the visitor’s perspective", International Journal of Culture, Tourism and Hospitality Research, Vol. 16 No. 1, pp. 138-151. https://doi.org/10.1108/IJCTHR-12-2020-0297
Publisher
:Emerald Publishing Limited
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