The X factor that can help to motivate Generation Y: Performance evaluation in IT needs to move from the manufacturing model

Abstract

Purpose

Explains why performance evaluation designed for manufacturers is inappropriate for information technology organizations.

Design/methodology/approach

Underlines the distinctiveness of the information technology workforce and provides the basis for an effective performance- evaluation system designed for these workers.

Findings

Highlights the roles of consensus and transparency in setting and modifying evaluation criteria.

Practical implications

Urges the need for a fair and open rewards and recognition system to run in parallel with reformed performance evaluation.

Social implications

Provides a way of updating performance evaluation systems to take account of the move from manufacturing to information technology-based jobs in many developed and developing societies.

Originality/value

Reveals how best to recognize, reward and assess the performance of information technology workers.

Citation

Sreejith, S.S. (2015), "The X factor that can help to motivate Generation Y: Performance evaluation in IT needs to move from the manufacturing model", Human Resource Management International Digest, Vol. 23 No. 1, pp. 32-34. https://doi.org/10.1108/HRMID-12-2014-0167