Websters wins gold for its people practices: Openness, mutual respect and shared values impress the assessor

Abstract

Purpose

This paper aims to chart the journey to Investors in People gold of Cambridge-based tax, legal and accountancy company, Websters.

Design/methodology/approach

It examines the firm’s policies and approaches, in particular, in the areas of training, teamwork, empowerment and flexible working.

Findings

It emphasizes the importance of openness, mutual respect and shared values at the company.

Practical implications

It reveals that employees set their own development programs, which need not be directly related to their role in the company, although they must benefit the business.

Social implications

It explains how flexible working has been built into the structure of the company from the start.

Originality/value

It describes how a successful business develops, supports and motivates its team.

Citation

Pollitt, D. (2014), "Websters wins gold for its people practices: Openness, mutual respect and shared values impress the assessor", Human Resource Management International Digest, Vol. 22 No. 7, pp. 29-31. https://doi.org/10.1108/HRMID-10-2014-0140