This paper aims to chart the journey to Investors in People gold of Cambridge-based tax, legal and accountancy company, Websters.
It examines the firm’s policies and approaches, in particular, in the areas of training, teamwork, empowerment and flexible working.
It emphasizes the importance of openness, mutual respect and shared values at the company.
It reveals that employees set their own development programs, which need not be directly related to their role in the company, although they must benefit the business.
It explains how flexible working has been built into the structure of the company from the start.
It describes how a successful business develops, supports and motivates its team.
Pollitt, D. (2014), "Websters wins gold for its people practices: Openness, mutual respect and shared values impress the assessor", Human Resource Management International Digest, Vol. 22 No. 7, pp. 29-31. https://doi.org/10.1108/HRMID-10-2014-0140
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