Instilling employees with meaning to communicate: servant leadership affecting employee voice behavior through meaning
Global Knowledge, Memory and Communication
ISSN: 2514-9342
Article publication date: 18 September 2023
Abstract
Purpose
This study aims to analyze the connection between servant leadership and the promotive and prohibitive voice behavior of employees. In addition, this study explained how servant leadership affects promotive and prohibitive voice behavior through meaning.
Design/methodology/approach
For this study, data were collected from employee–manager dyads employed in the service sector. Each of the waves was initiated two months after the first wave. Finally, 286 useful responses were obtained. The collected data was analyzed through covariance-based structural equation modeling.
Findings
Servant leadership is related with meaning, promotive voice behavior and prohibitive voice behavior. Meaning is found to mediate the relationship between servant leadership and the two facets of voice behavior.
Originality/value
To the best of the authors’ knowledge, this study is the first to explore the mediating role of meaning relating servant leadership to promotive and prohibitive voice behavior.
Keywords
Citation
Khan, M.M., Mubarik, M.S., Ahmed, S.S., Ali, S.R. and Siraj, S.S. (2023), "Instilling employees with meaning to communicate: servant leadership affecting employee voice behavior through meaning", Global Knowledge, Memory and Communication, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/GKMC-06-2023-0218
Publisher
:Emerald Publishing Limited
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