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Physical environment comfort towards Malaysian universities office employers’ performance and productivity

Azlan Shah Ali (Centre for Building, Construction and Tropical Architecture (BuCTA), University of Malaya, Kuala Lumpur, Malaysia)
Shirley Jin Lin Chua (Centre for Building, Construction and Tropical Architecture (BuCTA), University of Malaya, Kuala Lumpur, Malaysia)
Melissa Ee Ling Lim (Department of Building Surveying, University of Malaysia, Kuala Lumpur, Malaysia)

Facilities

ISSN: 0263-2772

Article publication date: 5 August 2019

Abstract

Purpose

The physical environment comfort in a workplace is claimed to be vital, as it will encourage healthier, more productive and lower absenteeism rate among employees. The purpose of this paper is to investigate the importance of physical environment comfort and establish its relationship with employees’ performance and productivity.

Design/methodology/approach

Evaluation for the selected case studies is made in the aspects of employee’s comfort perceive health and absenteeism rate by wielding the elements of physical comfort consisting room temperature, relative humidity and illuminance level. Field study and questionnaire survey were carried out for three institutional building particularly management department. Spearman’s correlation analysis was conducted to establish the relationship between the physical environment comfort and health symptoms faced by the employees.

Findings

Correlations were found between room temperature, lighting and relative humidity with health-related issues such as feeling stuffy, getting tired easily and facing difficulty in concentration which affect employees’ productivity and work performances. In addition, it was proven that the overall physical environment comfort factors have an impact on employees’ health which indirectly affects their absenteeism rate. The average absenteeism rate was compared between the case studies as well.

Originality/value

Performance and productivity for universities’ office employees are very essential in ensuring that the universities run smoothly and support teaching, innovation, learning and research activities. This study attempts to establish the relationship between physical environment comfort and universities’ office employees’ performance and productivity.

Keywords

Citation

Ali, A.S., Chua, S.J.L. and Lim, M.E.L. (2019), "Physical environment comfort towards Malaysian universities office employers’ performance and productivity", Facilities, Vol. 37 No. 11/12, pp. 686-703. https://doi.org/10.1108/F-06-2016-0060

Publisher

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Emerald Publishing Limited

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