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Performance or measurement?

Performance Measurement and Metrics

ISSN: 1467-8047

Article publication date: 1 April 2000

Abstract

This paper has been updated from the article that appeared in the ‘Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services 1997’. It questions whether current UK systems of performance measurement and associated data collection activities are appropriate and suggests some hypotheses from which an improved framework might be developed.

Keywords

Citation

Stephen Town, J. (2000), "Performance or measurement?", Performance Measurement and Metrics, Vol. 1 No. 1, pp. 43-54. https://doi.org/10.1108/EUM0000000007224

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited