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Lowering the Cost of Interactions: The Great Lakes Higher Education Corporation

Steven O. Kimbrough (University of Pennsylvania, Department of Decision Sciences/6366 Philadelphia, PA 19104–6366 (U.S.A.))

Office Technology and People

ISSN: 0167-5710

Article publication date: 1 April 1989

81

Abstract

Presents a case study of a financial services company socializing in student loans. Positions the study in terms of ′sustainable competitive advantage′, ′strategic necessity′ and ′edge toward the market′ hypotheses. Concludes that information systems played ′an essential but essentially derivative role′ in the success of the enterprise.

Keywords

Citation

Kimbrough, S.O. (1989), "Lowering the Cost of Interactions: The Great Lakes Higher Education Corporation", Office Technology and People, Vol. 5 No. 4, pp. 257-273. https://doi.org/10.1108/EUM0000000003539

Publisher

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MCB UP Ltd

Copyright © 1989, MCB UP Limited

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