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A model for evaluating user satisfaction with government libraries in Saudi Arabia

New Library World

ISSN: 0307-4803

Article publication date: 1 May 1992

Abstract

Provides a model which can be used to measure user satisfaction of library services and also provides the instrument which could be used to evaluate any government library in Saudi Arabia in the form of a questionnaire. The questionnaire covers 14 areas of library activities. Some recommendations and considerations are suggested towards the improvement of government library services in Saudi Arabia.

Keywords

Citation

Abbas Tameem, J. (1992), "A model for evaluating user satisfaction with government libraries in Saudi Arabia", New Library World, Vol. 93 No. 5. https://doi.org/10.1108/EUM0000000002430

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited