Examines the challenge of defining future library service requirements. Describes the processes and models being used by an American university to analyse user group needs prior to the planning of a new library building.
Moore Sievers, A. (1992), "A new process of library service and building design planning at case western reserve university library ", New Library World, Vol. 93 No. 3. https://doi.org/10.1108/EUM0000000002423
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