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Getting the Balance Right

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 1 June 1991

Abstract

The practical approach to quality assurance taken at the Mental Health Foundation (Mid‐Staffordshire) is described. It emphasises an approach which could be understood by everyone and sets out the key factors in its success. Focusing on the systems and the culture developed within the unit, it demonstrates how to get the balance right.

Keywords

Citation

Ball, P., Spinetto, M. and Beeston, D. (1991), "Getting the Balance Right", International Journal of Health Care Quality Assurance, Vol. 4 No. 6. https://doi.org/10.1108/EUM0000000002033

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited