A reduction in waiting lists for in‐patient oral surgery together with an improved service for minor procedures by the use of a day‐bed facility is the proposed solution to the problem studied. The approach used relies on adopting a production/operations management (POM) viewpoint combined with an interfacing methodology based on that of the soft systems school.
McAleer, E. and Moore, A. (1991), "Decreasing Oral Surgery Waiting Lists: Using Day Beds", International Journal of Health Care Quality Assurance, Vol. 4 No. 5. https://doi.org/10.1108/EUM0000000002025Download as .RIS
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