Managing Change: An Experiment in Applied Sociology
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 April 1990
Abstract
National Health Service (NHS) waiting list problems have many complex causes. The results of research conducted to understand the complexities of patient need and demand, factors influencing general practitioner referral decisions, factors determining the numbers of patients seen by consultants, and the criteria used for selecting patients from the waiting lists are described.
Keywords
Citation
Sullivan, S. and Ponton, M. (1990), "Managing Change: An Experiment in Applied Sociology", International Journal of Health Care Quality Assurance, Vol. 3 No. 4. https://doi.org/10.1108/EUM0000000002009
Publisher
:MCB UP Ltd
Copyright © 1990, MCB UP Limited