THE SPECIAL SKILLS OF LISTENING

Abstract

The ability to listen is very important and for facilitators even more so Gives six situations‐monologue, dialogue, conversation, discussion, debate and argument to show how facilitators can choose their level of listening. Goes on, with listed examples, to clarify all the facets of listening and their pros and cons.

Citation

Bentley, T. (1993), "THE SPECIAL SKILLS OF LISTENING", Management Development Review, Vol. 6 No. 6. https://doi.org/10.1108/EUM0000000000764