THE SPECIAL SKILLS OF LISTENING
1354
Abstract
The ability to listen is very important and for facilitators even more so Gives six situations‐monologue, dialogue, conversation, discussion, debate and argument to show how facilitators can choose their level of listening. Goes on, with listed examples, to clarify all the facets of listening and their pros and cons.
Keywords
Citation
Bentley, T. (1993), "THE SPECIAL SKILLS OF LISTENING", Management Development Review, Vol. 6 No. 6. https://doi.org/10.1108/EUM0000000000764
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited