Looks at the changes which have occurred following Northern Ireland′s Training and Employment Agency (T&EA) launch. Discusses the role of the administration manager, particularly with regard to Northern Ireland′s 95 per cent of small businesses and the organization and delivery of programmes, most of which come from outside agencies. Makes the observation that a new type of training programme is required and lists and discusses this. Concludes that the new programmes for middle and junior managers to acquire qualifications are positive steps forward in the small business area.
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