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Overcoming the HR challenge: a case of merger of Kotak Mahindra Bank and ING Vysya Bank

Neena Rohit Jain (Department of Organizational Behavior, International Management Institute, New Delhi, India)
Dinesh Jaisinghani (Department of Finance, International Management Institute, New Delhi, India)

Publication date: 5 June 2017


Subject area

Human Resources and Organizational Behavior – dealing with the HR issues in mergers and acquisitions (M&As).

Study level/applicability

MBA and other similar programs at the post-graduation level.

Case overview

The current case deals with human resource (HR) issues in the merger of Kotak Mahindra Bank (KMB) and ING Vysya Bank (IVB). The case discusses various aspects of the merger process and focuses on the key challenges that firms face while integrating the employees of the merged entities. The case also highlights the steps taken by KMB to ensure that the merger process is smooth and employees are adequately motivated. The case also discusses the process adopted by the merged entity to efficiently integrate the employees.

Expected learning outcomes

The case can be a part of an organizational behavior course and a banking course. The current case allows students to make decisions while dealing with situations pertaining to employees’ integration in an M&A deal. The major expected learning outcomes of the current case include being able to: understand industry structure using the Indian banking industry as a case in point; identify the major challenges in any M&A deal; list down key HR issues in any merger activity; analyse strategies that can be adopted to deal with HR challenges; and construct a plan of action for integrating employees in a merged entity.

Supplementary materials

Teaching Notes are available for educators only. Please contact your library to gain login details or email to request teaching notes.

Subject code

CSS: 6: Human Resource Management.



Jain, N.R. and Jaisinghani, D. (2017), "Overcoming the HR challenge: a case of merger of Kotak Mahindra Bank and ING Vysya Bank", , Vol. 7 No. 2.



Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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