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Transformation in Indian health care: the Tata 1mg merger story

Ubada Aqeel (Department of Healthcare and Pharmaceutical Management, School of Management and Business Studies, Jamia Hamdard, New Delhi, India)
Shikha Gera (Department of Management, School of Management and Business Studies, Jamia Hamdard, New Delhi, India)

Publication date: 29 November 2023

Abstract

Learning outcomes

This case study would enable students to understand the concept, process and advantages of mergers and acquisitions as a growth strategy with respect to 1mg. Also, the students would be able to use the threats, opportunities, weaknesses and strengths matrix to map 1mg’s strengths, weaknesses, opportunities and threats.

Case overview/synopsis

This case study analyses the transformation journey of 1mg to Tata 1mg, one of the most trusted internet pharmacies in India. This case describes a small start-up that was launched in 2013 and had made many acquisitions since then. This case revolves around Tata Digital’s purchase of 1mg. The case starts out by explaining 1mg’s financial situation and why the company was acquired. This case study focuses on how the integration helped Tata Digital and 1mg realize their respective missions. Furthermore, the case study illustrates the benefits and difficulties of this integration.

Complexity academic level

This case study is basically aimed at postgraduate management students; it can be used in strategic management and health-care courses. Students can understand the concept of diversification and acquisition with the help of this case study. Students can also gain an insight into the organic and inorganic diversification as a growth strategy.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS 11: Strategy.

Keywords

Acknowledgements

Disclaimer. This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision-making. The authors may have disguised names and financial and other recognizable information to protect confidentiality.

Citation

Aqeel, U. and Gera, S. (2023), "Transformation in Indian health care: the Tata 1mg merger story", , Vol. 13 No. 4. https://doi.org/10.1108/EEMCS-04-2023-0115

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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