Developing a monitoring and evaluation framework in a humanitarian non-profit organisation using agile methodology
Disaster Prevention and Management
ISSN: 0965-3562
Article publication date: 22 June 2022
Issue publication date: 11 November 2022
Abstract
Purpose
This paper relays the process the authors used to develop a monitoring and evaluation (M&E) framework in the emergency services team at Australian Red Cross. The paper aims to provide useful information and guidance to support others to build and improve their M&E frameworks, which are fundamental for guiding achievement of department or organisational goals.
Design/methodology/approach
This paper uses a case study to describe the participatory agile methodology applied to develop the framework. The completed framework includes indicators mined from pre-existing literature and highlights the benefits of using an agile and participatory approach to cultivate user buy-in, enhance operational relevance and create timely results.
Findings
Development of the M&E framework streamlined measurement across the team, improved programmatic strategic alignment, identified gaps in data collection and promoted utilisation of evaluative information. Additionally, it was an exercise in evaluation capacity building, with many process uses, which positively influenced the implementation stage.
Originality/value
There are very few scholarly papers that outline the process taken to develop M&E frameworks, and none in the humanitarian, emergency services field. Additionally, this paper offers an innovative use of agile in facilitating a collaborative, sustainable and meaningful framework.
Keywords
Acknowledgements
The authors would like to acknowledge the contributions of the emergency services team, and the squad in particular, in the development and implementation of the work reported in this article.
Citation
Kelly, L.M., Goodall, J. and Lombardi, L. (2022), "Developing a monitoring and evaluation framework in a humanitarian non-profit organisation using agile methodology", Disaster Prevention and Management, Vol. 31 No. 5, pp. 536-549. https://doi.org/10.1108/DPM-11-2021-0312
Publisher
:Emerald Publishing Limited
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