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Reflecting on knowledge management as an enabler of innovation in project-based construction firms

Natalya Sergeeva (The Bartlett School of Construction and Project Management, University College London, London, UK)
Meri Duryan (The Bartlett School of Construction and Project Management, University College London, London, UK)

Construction Innovation

ISSN: 1471-4175

Article publication date: 24 March 2021

Issue publication date: 21 October 2021

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Abstract

Purpose

This paper aims to explore the ways innovation becomes enabled through knowledge management and sharing which has important implications for establishing and sustaining the culture of innovative thinking in project-based construction firms. This study adopts a reflective practitioner perspective to explore this relationship.

Design/methodology/approach

In total, 30 semi-structured interviews were conducted with the construction sector professionals whose roles are most relevant in the connection between innovation and knowledge management. Thematic analysis and cognitive mapping techniques were used to analyse the interview data.

Findings

The research findings indicate that due to the complexity of project-based construction firms, a more holistic approach to knowledge management and organisational learning at the firm level is required. This would enable a culture of continuous and coordinated knowledge flow that facilitates innovation and continuous improvement in project-based firms.

Practical implications

This paper has important implications for practising managers in project-based construction firms. By better understanding the ways organisational knowledge can be managed to become an enabler of innovation would allow to build and enhance firms’ innovative capabilities, individual and team competencies. There is a real need for innovation knowledge managers as formal job positions in the construction sector.

Originality/value

This study contributes to construction innovation and project management research and practice by providing insights into establishing and sustaining the culture of learning and innovative thinking.

Keywords

Acknowledgements

Economic and Social Research Council “Narratives of Innovation: The case of UK infrastructure” ES/R011567/1 Project Management Institute “Innovation champions in UK infrastructure megaprojects” 2208376.

Citation

Sergeeva, N. and Duryan, M. (2021), "Reflecting on knowledge management as an enabler of innovation in project-based construction firms", Construction Innovation, Vol. 21 No. 4, pp. 934-950. https://doi.org/10.1108/CI-09-2020-0148

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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