Books and journals Case studies Expert Briefings Open Access
Advanced search

Communication apprehension and communication self‐efficacy in accounting students

Trevor Hassall (Sheffield Business School, Sheffield Hallam University, Sheffield, UK)
Jose L. Arquero (Dpto. de Contabilidad y Ec. Financera, Universidad de Sevilla, Sevilla, Espana)
John Joyce (Sheffield Business School, Sheffield Hallam University, Sheffield, UK)
Jose M. Gonzalez (Dpto. de Contabilidad y Ec. Financera, Universidad de Sevilla, Sevilla, Espana)

Asian Review of Accounting

ISSN: 1321-7348

Publication date: 12 July 2013

Abstract

Purpose

–

The purpose of this paper is to establish a link between communication apprehension and communication self‐efficacy in accounting students.

Design/methodology/approach

–

This is achieved by the use of two questionnaires jointly distributed to the students involved. The Personal Report of Communication Apprehension (PRCA‐24) developed by McCroskey to measure oral communication apprehension[1] (OCA) and the instrument for written communication apprehension (WCA) developed by Daly and Miller and a questionnaire to measure communication self‐efficacy. This had been developed using the guidelines set out by Bandura and was designed to measure two constructs: oral communication self‐efficacy, and written communication self‐efficacy.

Findings

–

The two separate statistical tests to identify the connection between the two concepts both indicated the existence of a strong relationship between the two. This was shown not only in the overall relationship between communication apprehension and self‐efficacy but also equally strongly in their constituent components.

Practical implications

–

The existence of this relationship is important because it provides a possible development in terms of understanding the barrier to the development of communication skills and also indicates a possible redirection to alleviate and remove the barrier. In order for accountants to meet future challenges, there is substantial evidence that the development of communication skills will be vital.

Originality/value

–

This paper draws the conclusion that in the future consideration needs to be given to incorporating into the pedagogy of accounting education, especially in those areas involving the development of communication skills, approaches that increase self‐efficacy.

Keywords

  • Communication skills
  • Communication apprehension
  • Communication self‐efficacy
  • Accounting
  • Communication

Citation

Hassall, T., Arquero, J.L., Joyce, J. and Gonzalez, J.M. (2013), "Communication apprehension and communication self‐efficacy in accounting students", Asian Review of Accounting, Vol. 21 No. 2, pp. 160-175. https://doi.org/10.1108/ARA-03-2013-0017

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

Please note you do not have access to teaching notes

You may be able to access teaching notes by logging in via Shibboleth, Open Athens or with your Emerald account.
Login
If you think you should have access to this content, click the button to contact our support team.
Contact us

To read the full version of this content please select one of the options below

You may be able to access this content by logging in via Shibboleth, Open Athens or with your Emerald account.
Login
To rent this content from Deepdyve, please click the button.
Rent from Deepdyve
If you think you should have access to this content, click the button to contact our support team.
Contact us
Emerald Publishing
  • Opens in new window
  • Opens in new window
  • Opens in new window
  • Opens in new window
© 2021 Emerald Publishing Limited

Services

  • Authors Opens in new window
  • Editors Opens in new window
  • Librarians Opens in new window
  • Researchers Opens in new window
  • Reviewers Opens in new window

About

  • About Emerald Opens in new window
  • Working for Emerald Opens in new window
  • Contact us Opens in new window
  • Publication sitemap

Policies and information

  • Privacy notice
  • Site policies
  • Modern Slavery Act Opens in new window
  • Chair of Trustees governance statement Opens in new window
  • COVID-19 policy Opens in new window
Manage cookies

We’re listening — tell us what you think

  • Something didn’t work…

    Report bugs here

  • All feedback is valuable

    Please share your general feedback

  • Member of Emerald Engage?

    You can join in the discussion by joining the community or logging in here.
    You can also find out more about Emerald Engage.

Join us on our journey

  • Platform update page

    Visit emeraldpublishing.com/platformupdate to discover the latest news and updates

  • Questions & More Information

    Answers to the most commonly asked questions here