The behaviour of the key stakeholders in city logistics, as defined in Taniguchi et al. (2001) (e.g. shippers, residents, freight carriers and administrators), can be affected by the decisions taken by other stakeholders. The case presented in this paper reports on the result of a bus line extension up to the main entry of hypermarket in Porto Metropolitan Area. Passengers reported changes in their shopping habits and senior people reported the utilisation of the home delivery service for the first time after the line extension. It appears that the existence of home delivery service provided by the hypermarket contributes to the increase of the patronage in public transport.
Costa, Á. and Melo, S. (2004), "Relationships between Goods Distribution and Public Transport in Urban Areas – The Case of a Hypermarket in Porto", Daganzo, C.F. (Ed.) Logistics Systems for Sustainable Cities, Emerald Group Publishing Limited, pp. 459-467. https://doi.org/10.1108/9780080473222-034Download as .RIS
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